Use cases

Six practical AI workflows

Each use case connects a specific business problem to a bounded, human-reviewed AI workflow.

Use case medium risk

Draft quotes and proposals faster without handing the decision to AI

Many businesses lose time preparing quotes, proposals, and follow-up documents from scratch, especially when the same service explanations are rewritten repeatedly.

Summarising enquiry detailsPreparing first-draft proposal textReusing approved service descriptions
Use case medium risk

Respond to enquiries faster without losing control of the message

Many small businesses lose leads because enquiries sit in inboxes, forms, or CRMs without a clear response process.

Classifying enquiry typeSummarising customer needsDrafting first replies
Use case low risk

Turn meetings into summaries, actions, and follow-ups automatically

Meeting notes either do not get written, or they get written inconsistently, leaving staff with different recollections of what was decided.

Transcribing meeting recordingsSummarising key discussion pointsExtracting action items and owners
Use case medium risk

Answer internal questions from approved content, not from guesswork

Staff spend too much time asking the same questions or searching through documents, shared drives, and email threads for answers that should be easy to find.

Answering questions from approved internal documentsCiting the source document for each answerSummarising lengthy procedures
Use case medium risk

Answer website questions from approved content, not from improvisation

Website visitors ask questions that staff would usually answer — but most businesses cannot respond instantly. A chatbot handles this at scale, if it is built on approved content.

Answering common service questionsExplaining pricing structuresDescribing the enquiry or booking process
Use case medium risk

Extract information from documents without retyping everything

Staff spend hours extracting information from invoices, delivery dockets, forms, and reports that arrive in different formats and need to be entered into a business system.

Extracting line items from invoicesReading structured fields from formsParsing delivery dockets and order confirmations

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